Reporting bugs
We are committed to make Challenger a software of high quality that
does not cause problems for its users. For us to reach that goal it is
important that we get reports about bugs encountered while using the
software.
For a report to be useful it must give us enough information to
pin-point the problem. If we don't understand what the problem is, it
is hard to fix it. Before sending any bug report, you should read the
bug report critically and think whether you would be able to reproduce
the bug with the information in the bug report. If you can't, we
probably can't either.
Idonex does not provide free support for our products. We will use
your input to help fix bugs and improve the quality of our manuals,
but we will not be able to reply to all bug reports. It is better to
post questions on the Roxen Challenger mailing-list where Challenger
users probably will help you.
|