Introduction
  Installing
  Handling
  Virtual servers
  Modules
  Filesystems
  RXML tags
  Graphics
  Proxy
  Miscellaneous modules
  Security considerations
  Scripting
  Databases
  LDAP
  FrontPage
  Upgrading
  Third party extensions
  Portability
  Reporting bugs
    Is it relly a bug?
    Necessary information
    How to report
  Appendix
 
Reporting bugs

We are committed to make Challenger a software of high quality that does not cause problems for its users. For us to reach that goal it is important that we get reports about bugs encountered while using the software.

For a report to be useful it must give us enough information to pin-point the problem. If we don't understand what the problem is, it is hard to fix it. Before sending any bug report, you should read the bug report critically and think whether you would be able to reproduce the bug with the information in the bug report. If you can't, we probably can't either.

Idonex does not provide free support for our products. We will use your input to help fix bugs and improve the quality of our manuals, but we will not be able to reply to all bug reports. It is better to post questions on the Roxen Challenger mailing-list where Challenger users probably will help you.